A comprehensive guide to DLD's offer and deposit service
The Dubai Land Department (DLD) provides a convenient solution for resolving real estate disputes and tenancy issues with its ‘Offer and Deposit’ service. Tenants can use this service to legally deposit rent or keys, ensuring they fulfill their obligations even during disagreements.
What are the details of DLD's offer and deposit service?
DLD’s offer and deposit service allows tenants to legally require landlords to deposit rent or keys with the Rental Disputes Centre in Dubai. This guarantees that tenants meet their rental responsibilities, even if there are disagreements or the landlord fails to respond.
Procedure
DLD’s offer and deposit service is available through the following options.
Via Real Estate Services Trustees Centres
- Visit a local real estate trustee office for expert advice.
- Provide all required documents for review.
- An employee at the centre will enter transaction data.
- Pay the fees and collect a receipt.
- After you submit your request, the judge’s ruling will be accessible on the RDC website.
Via RDC Website
- If you don’t have an RDC account yet, please create an account on the RDC website.
- Select ‘Dispute Lawsuit – for Amicable Settlement’ and then ‘Register an Offer and Deposit.’ Finally, click ‘Access the Service’ to submit your request.
- Submit the requested details and upload the required files.
- Make your payment online.
- Next, You can find the judge’s decision by visiting the RDC website.
Required Documents
The DLD requires specific documents to be submitted for offer and deposit service registration:
- Offer and deposit Motion
- A photocopy of the Emirates ID Â for individuals.
- A copy of the manager’s Emirates ID and the most recent commercial license is required if the applicant is a company or organization.
- A duplicate of the most recently signed lease agreement and a duplicate of a new lease agreement containing identical terms and conditions.
- A copy of the cheques is included in the new lease documentation.
- If applicable, provide copies of any correspondence between the parties.
Service Fees
Let’s discuss the fees associated with DLD’s offer and deposit service.
- Offer and deposit fee: AED 50
- Knowledge fee: AED 10
- Innovation fee: AED 10
- An additional fee of AED 130 + VAT will apply if the transaction is processed through a Real Estate Services Trustees Centre.
Payment Methods
Select your preferred payment method.
- Noqodi
- Debit or credit cards
- Cash
Service Channels
The service is available on these platforms.
- RDC Website: Access and manage the service online.
- Real Estate Services Trustees Centres: Dedicated physical service offices where customers can receive personalized assistance.
Issued Documents
Upon completion, you will receive:
- Receipt of judge’s decision
- Rental contract and payment terms (cheques or cash)
- Rented property keys (If applicable)
Service Time
DLD offers a quick and efficient offer and deposit service, typically processing requests within one business day and completing the process in just 10 minutes.
Service Terms
DLD requires applicants to understand and accept our terms and conditions before using our offer and deposit service.
- Cash is the preferred method of payment for rent, especially if previous payments were made by cheque.
- ll documents must be provided in Arabic. If they were originally written in another language, they must be accompanied by an official Arabic translation. Please upload all required documents to the Rental Disputes Centre website. Hard copies will not be accepted.
- The deposit notice must be formally delivered to the owner using one of these methods: by a notary public, certified registered mail with a return receipt requested, or email.
- Please submit documentation indicating that your landlord has refused to accept your rent payments. This could include eviction notices, correspondence confirming the landlord’s refusal, legal documents related to any disputes, or proof that you have offered the rent but it was not accepted.
- Please provide the original checks that were returned unpaid after we sent a notice.
- Notice Period:Â If the deposit applicant doesn’t receive a decision on their application within ten business days, we’ll archive the application and close the case.
- Keys can only be returned at the exact time your lease agreement expires. You must also provide proof that you’ve paid all rent and utility bills. Additionally, there must be a mutual agreement to end the lease, a court order for eviction, or a notice from you that you’re ending the lease and the landlord agrees.
- The tenant may choose to pay the deposit themselves, or they can authorize their legal representative or a close family member to do so.
FAQs
1. Where should I register my tenancy contract in Dubai?
According to Dubai regulations, all tenancy agreements must be registered on Ejari, a digital platform that oversees rental transactions and ensures the legal protection of landlords and tenants.
2. What are the essential steps for moving into a new rental property in Dubai?
When moving into a new home in Dubai, remember to register your tenancy with Ejari, arrange for moving and cleaning services, and establish your DEWA and internet connections. Additionally, don’t forget to register with the district cooling provider and verify if a moving permit is required.